If you are not satisfied with a retail product you purchased from Hobnob Pet you may return the item as long as it's unopened (if applicable) and unused with the original store receipt for a full refund or store credit.
Refunds or modifications to reservations are available when 48 hours notice is provided. Within 48 hours no changes can be made nor refunds given.
Unused reservation package days may be returned for an adjusted refund amount that reflects the non-discounted price of reservation days used.
All refunds must be requested in person at the store.